Before you submit a question, please look over the list of questions below before submitting a question. There is a good chance that your inquiry may have already been asked! If your question is not listed here, a link to our e-mail address is provided at the bottom of the page. However, if you proceed to the e-mail address without looking over this FAQ and ask a question that is already answered below, your e-mail will be discarded without a reply. We receive a large volume of queries each day and can not spend extra volunteer time answering queries already answered below. Thank you for your understanding.
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Yes, however, these trains operate on a charter basis for tour groups, school groups, etc. There is no published schedule available for these trains. If interested in chartering the train, please visit our Charter Train page.
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We operate every Saturday and Sunday between Memorial Day and the last weekend of October. The train times are Noon and 2:30 pm. We also operate special event trains throughout the year as well. Please refer to our home page and click on the “Purchase Tickets” link.
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We offer military discounts to the active/retired military personnel on our Memorial Day Train. One free ticket per military member with military ID on that train only. We also offer discounts to active/retired military personnel on all other trains in the form of the Senior rate (when ordering, select the Senior rate for only the active/retired personnel; proof of service may be required when picking up your tickets).
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You may purchase tickets at any time during the year for that season (can not purchase for the next year at this time). Tickets can not be purchased beyond the current operating season. Once tickets have been ordered, they will be held at the Nelsonville Depot on the date of departure. You must have a confirmation form or some form of ID ready to pick up the tickets. Tickets are not mailed out. Also, please be aware that your bank/credit card statement will show “FareHarbor” if purchased online. It’s how we’re able to even offer this option at all.
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You will preferably need a copy of the confirmation if ordered online. Otherwise, at least one form of ID will need to be on-hand to pick up the tickets.
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During the summer and fall, both open and enclosed cars are on the train. Only one coach is air-conditioned and may or may not be on the train. Its availability is on the train is not known by the customer service staff until the date of departure.
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No. All tickets are good for any available seat and car on the train. Seating is on a first-come, first-served basis.
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No. Seating is on a first-come, first-served basis. It is recommended to have a member of your party secure a seat or seats while you pick up the tickets in the depot.
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No food or beverages are provided during the train ride. We do have a soda pop vending machine at the depot, though. You may bring your own food and non-alcoholic beverages on-board the train with you. If you do not have anything with you when you arrive, there are several fast-food restaurants in Nelsonville, as well as the Boot Grille next door at the Rocky Outlet.
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We do have some picnic tables around the depot that are available on a first-come, first-served basis. You do not need to notify the depot staff about securing a table and tables are not available for reservation. Food and non-alcoholic drinks are permitted on the train as well.
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Our “Thunder in the Valley” Independence Day fireworks shuttles to Hocking College are not available for advanced purchase. The fees incurred through online transactions do not make it feasible for us to offer online purchase. We try to have every piece of available equipment on our train to accommodate as many people as possible.
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Unless specifically stated otherwise, all trains are round trip and travel the same tracks to and from the depot (there is no “circle tour”–same sights up and back). Again, unless specifically stated, trains are boarded at the Nelsonville Depot. For more information regarding our depot’s location and directions, please click here.
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Please try to arrive no later than 30 minutes prior to the scheduled departure time. If you or a member of your party are running late due to traffic or some other circumstance, we can not guarantee that the train can be held and a refund will not be given. Refunds (less a 10% cancellation fee) are only available for cancellations made 48 hours before the date of departure.
If your question has still not been answered, please click here and we will try to answer your query as soon as possible. We operate with a full volunteer staff, so please be patient as we get to your question. Thank you and we look forward to seeing you soon!